Privacy Policy

We collect personal data such as name, email address, and other information that you voluntarily provide to us. This data is necessary to fulfill an agreement with you as a customer and is also used for certain functionalities on the website. We automatically collect and store information from your browser, such as IP address and cookies, which are text files containing information.

We use the information for:

  • Login functionality for our customers
  • Managing and delivering customer orders, invoicing, etc.
  • Your preferences as a logged-in user, such as selected store and displayed product range
  • Behavior-based communication, such as product displays and recommendations
  • Marketing, including email newsletters and promotions
  • Email marketing, which you can unsubscribe from directly in each message

Cookies

Our websites use cookies. These are small text files stored on your computer when you visit a website. Cookies are used for features that improve our websites for users or provide us with statistics on site usage. Some features rely entirely on cookies, such as customer login. By law, visitors to websites must be informed about the use of cookies. Users must also be given the opportunity to consent to the use of cookies to store or retrieve data on devices such as phones or computers. Most web browsers allow you to block cookies.

Your Rights

In May 2018, your rights related to how your data is processed were extended and changed.

  • You have the right to know what we do with your data
  • Why it is processed
  • The duration of processing
  • Who will have access to it and the consequences of processing
  • You may request a free data extract clearly specifying the information you wish to access.
  • The extract will be sent to your registered address.
  • We will respond to your request without unnecessary delay and within one month.
  • You have the right to supplement missing or relevant data.
  • If you discover incorrect data about you, you have the right to have it corrected.
  • Certain data can already be changed if you log in to My Pages.

Changing Your Consent

You can withdraw your consent by contacting EMR Group. The request must be in writing and include your full name, personal number, and possibly contract number.

If You Want to Terminate Your Agreement with EMR Group

If you no longer wish to be contacted by email, you can unsubscribe from emails sent to you.

Full Privacy Policy

This privacy policy has been adopted by EMR Group for handling personal data concerning your interactions with EMR Group as a visitor of our websites, social media channels, and as a recipient of newsletters or other information from EMR Group. The new privacy policy is developed for the EU GDPR requirement, replacing the previous Personal Data Act (PUL).

For requests for data extracts, deletion, or portability, please contact:

EMR Group OÜ
Company Reg. No.: 12689515